Q: How cold will Churchill be in October and November?

A: Weather can vary greatly in the North during any season, which is why we recommend coming prepared for anything. Typically during Polar Bear season in October and November it can be mild enough for a light jacket, or could be -30 Celsius, in which case you’d want full winter gear with no exposed skin. Unpredictable weather is a predictable part of adventuring this far north, and we hope you’ll embrace it as much as we do.

Q: What is included/not included in my tour with North Star?

A: Each of our tours has different add on options and includes different things. We recommend reading the tour description very carefully before booking. If you still have questions after reading, just contact us and we will be happy to clarify on anything. None of our tours include Travel insurance, so we always recommend you purchase this before coming, making sure your coverage includes Remote Area Travel and Trip Cancellation.

Q: How do I book my tours?

A: All of your tours can be booked over the phone, or via email. Just visit our contact page and reach out. We will happily book you for the tour of your dreams.

Q: Am I guaranteed to see a polar bear on my tour?

A: Although it is rare to not see a polar bear during peak season, sadly it does sometimes happen. Having a great guide exponentially increases your chance of seeing polar bears, but at the end of the day, we are all at the mercy of nature which can be unpredictable for even the best guides in the world.

Q: What if I book my Northern Lights Tour and don’t see the lights?

A: Just like with all of our nature tours, the lights are a natural phenomenon and we can not guarantee you will see them. We use your non refundable deposit money to pay our guides to stay up late and look for the lights every night you sign up. Our guides are working around the clock to provide you with the best Churchill experience possible (Even the ones that happen late at night), and we hope you understand the non refundable nature of our deposits.